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11-718: Conversational Interfaces
Department: Language Technologies Institute (LTI) and Human-Computer
Interaction Institute (HCII)
Units: 12
Semester: Fall
Instructor: Carolyn Rosé
Prerequisites: none, but some language technologies or HCI background
is preferred
Course Description:
Conversational Interfaces is intended to bring together an interdisciplinary
mix of students from the language technologies institute and the human computer
interaction institute to explore the topic of conversational interfaces
from a user centered, human impact perspective rather than a heavily technology
centered one. In this course we will explore through readings and project
work such questions as (1) What are the costs and benefits to using a speech/language
interface? (2) When is it advantageous to use a speech/language interface
over an alternative? (3) What are the factors involved in the design of
effective speech/language interfaces, and what impact do they have on the
user's experience with the system? (4) How do we evaluate the usability
of a speech/language interface? (5) What have we learned from evaluations
of speech/language interfaces that have already been built? To what extent
does the data support the claims that are made about the special merits
of conversational interfaces? |
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